A Quick Troubleshooting Guide from Jeho Ashar Energy
A solar energy system is designed to be low-maintenance and reliable — but like any electrical setup, faults can happen. Whether your system is underperforming or completely shut down, don’t panic. At Jeho Ashar Energy Advantage, we want you to feel empowered to identify simple issues — and know when to call in expert help.
Here’s a step-by-step troubleshooting guide to help you find out what’s wrong and take the right next step.
✅ Step 1: Check for Visible Power Supply Issues
Start with the most obvious things:
Are your lights, sockets, or appliances not working?
Is the inverter screen off or showing a red/blinking light?
Did you notice any burning smell, sparks, or unusual sounds?
If yes, turn off the system immediately from the main switch (if safe to do so) and call a certified technician — this could be a sign of a serious fault.
🔌 Step 2: Check Your Inverter
Your inverter is the brain of the solar system. Here’s what to check:
🟢 If the inverter is ON and green:
The system is working. If there’s still no power, the problem might be in your house wiring or appliances.
🔴 If the inverter shows red or blinking lights:
There may be a fault code or warning. Look at the display for any error messages like:
“Overload” – Too many appliances are drawing power
“Low Battery” – The battery is empty or not charging
“No Grid” – Grid connection is lost (in hybrid systems)
“PV Fault” – Panels are not generating power
✅ What to do:
Write down the error code (if any)
Restart the inverter (turn it OFF, wait 30 seconds, then turn it ON)
If the error remains, contact Jeho Ashar for diagnosis
🔋 Step 3: Check Battery Status
If your system includes a battery:
Is the battery charging properly during the day?
Is the battery voltage showing extremely low?
Is it overheating, swollen, or leaking?
⚠️ Signs of battery issues:
System shuts down at night
Charging seems too slow or not happening
Inverter shows “Low Battery” even after sunlight hours
✅ What to do:
Reduce heavy loads to conserve power
Clean the battery area (if dusty or blocked)
Ensure your solar panels are clean and charging
Call for battery inspection if battery is old or faulty
☀️ Step 4: Inspect Solar Panels (Safely)
Solar panels must be:
Clean and free from dirt, leaves, or bird droppings
Not shaded by trees, walls, or antennae
Properly connected (no loose wires or physical damage)
✅ What to do:
Visually inspect the panels from ground level
Wash the panels early in the morning or late evening if dusty
Do not climb the roof or touch live wiring — call Jeho Ashar for safe inspection
🔍 Step 5: Check Circuit Breakers and Switches
Sometimes a solar system fault is as simple as a tripped breaker.
✅ Look for:
Breakers in the distribution board (DB) that are OFF
DC switches near the inverter or battery cabinet that are OFF
✅ What to do:
Reset any tripped breakers if you’re confident and it’s safe
If it trips again, leave it OFF and call a technician immediately
📡 Step 6: Check Your Monitoring App or System Logs
If your system has a smart monitoring app (Victron VRM, Deye Portal, etc.):
Log in to see system performance
Look for error notifications, low solar input, or abnormal battery status
Share screenshots with your installer or support technician
If you don’t have remote monitoring, Jeho Ashar can help install and configure one for better fault detection and performance tracking.
🧑🔧 When to Call Jeho Ashar Energy Advantage
Some issues should not be handled alone, including:
Electrical sparks or burning smells
Damaged inverters or battery units
Frequent inverter shutoffs or error codes
Persistent “Low Battery” warnings even with sun exposure
Anything you’re unsure about
Our team offers:
📞 Emergency response and diagnosis
🔍 On-site inspection and fault repair
🛠️ Component replacement (inverter, battery, charge controller)
📡 Monitoring system upgrades
🧼 Maintenance and cleaning services
✅ Final Thoughts: Stay Powered, Stay Safe
Solar energy systems are robust, but even the best setups can experience faults from time to time. With this guide, you can identify minor issues and avoid panic. But for anything complex or safety-related, Jeho Ashar Energy is here to help — quickly, professionally, and reliably.
👉 Need support? Call us or book a service visit today.
